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Shipping & Returns

Shipping Policy

Our Shipping Policy was last updated on October 24, 2023

Interpretation and Definitions



The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.



For the purposes of this Disclaimer:


  • "Company" (referred to as either "the Company", "We", "Us" or "Our" in this Disclaimer) refers to Happy Mate

  • "Goods" refers to the items offered for sale on the Service.

  • "Orders" means a request by You to purchase Goods from Us.

  • "Service" refers to the Website.

  • "Website" refers to, accessible from

  • "You" means the individual accessing the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.


Thank you for visiting and shopping at The following terms and conditions constitute our Shipping Policy. This Shipping was generated by TermsFeed Shipping Policy Generator.

Domestic Shipping Policy

Shipment processing times


All Orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.


If We are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of Your Order, We will contact You via email or telephone.

Shipping rates & delivery estimates


Shipping charges for Your Orders will be calculated and displayed at checkout.


  • Shipping method: Delhivery, DTDC, etc.
    Shipment cost: Free over order Rs. 500
    Estimated delivery time: 3-5 business days


  • Shipping method: Delhivery, DTDC
    Shipment cost: INR Rs. 70 to 250
    Estimated delivery time: 2 business days


  • Shipping method: FedEx, Blue Dart
    Shipment cost: INR Rs. 200 to 500
    Estimated delivery time: 1-2 business days


Overnight delivery is only available for Orders with delivery addresses within Hyderabad, India.


Delivery delays can occasionally occur.

Shipment to P.O. boxes or APO/FPO addresses


Happy Mate ships to addresses within India, India States, Union Territories and State addresses.

Shipment confirmation & Order tracking


You will receive a Shipment Confirmation Email once Your Order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

Customs, Duties and Taxes


Happy Mate is not responsible for any customs and taxes applied to Your Order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes)



Happy Mate is not liable for any products damaged or lost during shipping. If You received Your Order damaged, please contact the shipment carrier to file a claim.


Please save all packaging materials and damaged goods before filing a claim.


Contact Us


If you have any questions about this Shipping Policy, You can contact Us:


Return & Exchange Policy

We do have a return policy subject to terms and conditions, return window is 3 days from delivery date, item should be unused and new condition, to be returned at the store or through mail, if you are not satisfied with the product, please call us @9885464514 or email

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