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Customer Support

Ways to Connect

At Happy Mate, customer satisfaction is our top priority. We understand that each customer is different and we are committed to finding the best solution for your individual needs. Our customer service team is always ready to help you with any questions or concerns. We believe that happy customers are the key to our success, and we go above and beyond to make sure you are satisfied with your purchase.

Live Chat

Weekdays 10 AM to 9 pm

Send Us a Message

Call Us

Weekdays 9am - 9pm

Contact Us

At Your Service

Our professional customer service team is always happy to help you. Please fill the form below and we will get back to you as soon as possible.

Thank you for contacting us!

Locations

Store Locator

Find a Happy Mate store near you and experience a world of wonder!

Chandanagar Store

#3 Ground Floor, Amaira Enclave, HUDA Colony, Church Road, Chandanagar

Opening hours:

Mon - Sun:

10 am - 9:30 pm

In-Store Shopping

Curbside Pickup

Delivery

FAQ

Frequently Asked Questions

Have a question? Check out our frequently asked questions below. If you can't find an answer to your question, feel free to reach out to our customer service team and we will be happy to assist you!

  • Why do FAQs matter?
    FAQs are a great way to help site visitors find quick answers to common questions about your business and create a better navigation experience.
  • What is an FAQ section?
    An FAQ section can be used to quickly answer common questions about your business like "Where do you ship to?", "What are your opening hours?", or "How can I book a service?".
  • Do you supply in bulk?
    Yes, please fill the chat form and we will get back to you with wholesale prices.
  • Where can I add my FAQs?
    FAQs can be added to any page on your site or to your Wix mobile app, giving access to members on the go.
  • How do I add a new question & answer?
    To add a new FAQ follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Add a new question & answer 3. Assign your FAQ to a category 4. Save and publish. You can always come back and edit your FAQs.
  • How do I edit or remove the 'Frequently Asked Questions' title?
    You can edit the title from the FAQ 'Settings' tab in the Editor. To remove the title from your mobile app go to the 'Site & App' tab in your Owner's app and customize.
  • Can I insert an image, video, or GIF in my FAQ?
    Yes. To add media follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Create a new FAQ or edit an existing one 3. From the answer text box click on the video, image or GIF icon 4. Add media from your library and save.
  • Will I get free shipping?
    Yes, on order over Rs.300
  • What about payments?
    Currently, we are sending payment links after confirming the order which customer can pay via UPI, cards, net banking, etc.
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